Privacy Policy

1. Introduction

Henna By Bowmi ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://hennabybowmiedmonton.com or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you reach out to us or book an appointment.
• Booking Details: Event date, type of service requested, design preferences, and appointment location.
• Website Usage Data: Pages visited, time spent on pages, browser type, and device information collected through cookies and analytics tools.
• Communications: Messages, reviews, or feedback you send to us via our contact form, email, phone, or social media.

3. How We Use Your Information

• To process and manage your bookings and appointments.
• To communicate with you about your appointments, inquiries, and our services.
• To improve our website, services, and customer experience.
• To send occasional updates or promotions (only with your consent).
• To comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools that help us operate our website and business (e.g., payment processors, email services, analytics platforms). These providers are obligated to protect your data.
• Legal Requirements: If required by law, court order, or governmental regulation.

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. We may use third-party analytics services such as Google Analytics to understand how visitors use our site. These services collect anonymized data and do not identify you personally.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Booking records are kept for up to 2 years for business and legal purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal requirements.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hennabybowmi@gmail.com
• Phone: (587) 501-7268
• Address: 1932 33B St NW, Edmonton, AB T6T 0L3